- How do I order your parts?
- Why don't you calculate shipping charges?
- How do I order multiple quantities of the same item?
- What are the advantages of becoming a Newsletter Subscriber?
- How do I remove items from my cart?
- I am located outside of Canada / USA. Can I still buy from you?
- I have made a purchase recently and I need to know the status of my order. Where do I go to check?
- I forgot my password! How do I get it back?
- I'm concerned about security and privacy. How do you safeguard my information?
- I would like my car on your "Classifieds" page. How?
- I restored my car with many parts from Early Birds and would like to show it on the Gallery page. How?
- I'm a US / International Customer. What currencies do you accept?
- I am a Canadian Customer. Why are your Canadian prices above the exchange rate?
- My question is not answered here. Now what?
- How do I order your parts?
Select your car of interest and navigate to the desired section. We do are best to arrange the inventory in a logical fashion, however it may be necessary to navigate through multiple subcategories of our site to get to what you need. You are also encouraged to use the Quick Search function. After you find the part of interest, click "Add to Cart" button to place the item in your virtual shopping cart. You may add multiple items to your cart and proceed to checkout when ready. Creating an account with us is highly reccomended ahead of time to take advantage of some website features not available otherwise.
- Why don't you calculate shipping charges?
Simply to save you money. It is impossible to give you a fair shipping price "on the fly" - it all depends on the number and size of the items you purchase (plus your location). A single order may consist of body panels, floor and front seats - all of which are considered oversized by most carriers. Every time we ship, we negotiate the best price for you with our regular carriers. We have dealt with them for a long time and are able to get a decent rate on your behalf. We pass these savings onto you. Should you have a preference for your own carrier, let us know and we will gladly comply. Contacting you prior to shipment also ensures that you are getting what you need.
- How do I order multiple quantities of the same item?
Once you place your desired item in the shopping cart, simply type over the "1" in the quantites box and indicate how many items you wish to purchase. You must click "Update" for the changes to take effect.
- What are the advantages of becoming a Newsletter Subscriber?
If you've dealt with us before, you know that we strive to take care of you as best as we can. Same goes for our online customers! You will be eligible for special deals and promotions, discounts and givaways. As we never trade, sell or disclose any of your information to third parties and keep our Newsletter volume low, you have nothing to lose!
- How do I remove items from my cart?
In your shopping cart you will need to place a checkmark in the box marked "Remove" next to the item. You must click "Update" for the changes to take effect. Your item will now be removed from your cart.
- I am located outside of Canada / USA. Can I still buy from you?
You most certainly can! Your shipment will take a bit longer, however we will do our best to serve you. All International orders MUST clear before shipment.
- I have made a purchase recently and I need to know the status of my order. Where do I go to check?
Your personal account page has all details on the status of your order, as well as history of purchases made with us. Simply log in with your username and password to initiate a secure connection to your account page.
- I forgot my password! How do I get it back?
You will need the email address you originally signed up with and enter it into our "password forgotten" page. Within moments you will receive a new password in your email. Once you log in with your new password, feel free to change it to something you can remember.
- I'm concerned about security and privacy. How do you safeguard my information?
We go far beyond what is usually required to safely conduct online commerce. Our Security and Privacy page has more detailed information.
- I would like my car on your "Classifieds" page. How?
Our Classifieds page is a courtesy service to our loyal clients. Please contact us to see what we can do for you. A nominal charge may apply.
- I restored my car with many parts from Early Birds and would like to show it on the Gallery page. How?
Send us your digital pictures with a description of what's been done, what parts we supplied and we will gladly showcase your ride!
- I'm a US / International Customer. What currencies do you accept?
US and International visitors should use US dollars. Clicking the US flag at the top left menu on any page will convert prices on the website to USD.
- I am a Canadian Customer. Why are your Canadian prices above the exchange rate?
Unfortunately, our Canadian Pricing Policy must reflect more than just the exchange rate. Find out more about Canadian pricing
- My question is not answered here. Now what?
We continue to update this page as needed, however if we failed to answer you question(s), we encourage you to contact us via email or call the numbers on the bottom of the screen.
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